At Micaah we want you to love your new outfit. If you are unsatisfied with your order, we will do everything we can to resolve the issue in a timely manner.
Our Return Policy
- You can return any FULL PRICED items within 14 days of purchase for an Exchange or Store Credit. This excludes any Sale items.
- Once we have received your return, we will issue you with a Store Credit (less shipping cost)
- You can use your Store Credit to purchase any other item from Micaah (please note our Store Credits do not expire)
- For hygiene reasons, strictly no worn items will be accepted for return.
- We don’t offer refunds for change of mind, so please choose carefully.
- ** Please note the cost of return shipping is payable by the customer
- *INTERNATIONAL ORDERS – Please choose carefully and read all product descriptions and sizing advice prior to making a purchase (please contact us if you are unsure). No Exchange or refunds on international orders.
CONDITIONS OF RETURN
Any item(s) returned must be:
- In original condition
- Unworn and unwashed
- Still have all original tags attached
- Not smell of perfume, deodorant or washing powder
HOW DO I MAKE A RETURN?
Please email us at [email protected] with your name and order number along with reason for your return request. A consultant will reply to your request within 24 hours.