At Micaah we want you to love your new outfit. If you are unsatisfied with your order, we will do everything we can to resolve the issue in a timely manner.

Our Return Policy

  • You can return any FULL PRICED items within 14 days of purchase for an Exchange or Store Credit. This excludes any Sale items.
  • Once we have received your return, we will issue you with a Store Credit (less shipping cost)
  • You can use your Store Credit to purchase any other item from Micaah (please note our Store Credits do not expire)
  • For hygiene reasons, strictly no worn items will be accepted for return.
  • We don’t offer refunds for change of mind, so please choose carefully.
  • ** Please note the cost of return shipping is payable by the customer
  • *INTERNATIONAL ORDERS – Please choose carefully and read all product descriptions and sizing advice prior to making a purchase (please contact us if you are unsure). No Exchange or refunds on international orders.

 

CONDITIONS OF RETURN

Any item(s) returned must be:

    • In original condition
    • Unworn and unwashed
    • Still have all original tags attached
    • Not smell of perfume, deodorant or washing powder

HOW DO I MAKE A RETURN?

Please email us at [email protected] with your name and order number along with reason for your return request. A consultant will reply to your request within 24 hours.